BuyerScore reviews

Evolution Motors

Overall rating

4.88
5
494
4
56
3
5
2
0
1
0
99% of reviewers would recommend this dealer
Customer Service
4.92
Knowledge & Expertise
4.85
Vehicle Presentation
4.93
Dealer Facilities
4.68
Finance & Insurance
4.81
Trade-in Process
4.56
Based on 555 reviews. View all

Award winning dealership

2026 Hawkes Bay's Top 5 Rated Dealerships - Small Dealership Category 2024 Hawkes Bay's Top 5 Rated Dealerships - Small Dealership Category 2023 Hawkes Bay's Top 3 Rated Dealerships - Small Dealership Category 2023 New Zealand's Top 20 Rated Dealerships - All Categories 2022 Hawkes Bay's Top 3 Rated Dealerships - Small Dealership Category 2022 New Zealand's Top 3 Rated Dealerships - Small Dealership Category 2022 New Zealand's Top 20 Rated Dealerships - All Categories 2021 Hawkes Bay's #1 Rated Dealership - Small Dealership Category
View all 8 awards

Top reviews

View all 129 reviews
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Anonymous
Jun 2026
We found your service with us was very efficient and would certainly recommend you to all we know. We are thrilled with the car and our dog Lexi loves it too Charmaine an...
  • Answered by Evolution Motors
    Hi Charmaine and Robert. Super pleased that you are enjoying your new Swift, and the time you spent with us. Hope that you are both settling in well to your new home also and finding a new place for your furniture? All the best for the future. Kind regards Dean and Kath
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PREMIUM PAINTING SOLUTIONS LIMITED
Whangarei
Jun 2026
I had a great experience buying from Dean of Evolution motors. His service and communication were excellent from start to finish. As I was out of town, he took the time t...
  • Answered by Evolution Motors
    Wow Bevan, thank you so much for your kind words. We really do love what we do, so it's pretty special when customers express their gratitude and let us know they appreciate the extra mile we go to make sure their car purchasing experience with us is a positive one. Really hope to see you again in the future and continue putting that mighty Ute to good use. Kind regards Dean.
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Marissa W
Napier
Jun 2026
Heads up to Dean & Kath & Bill. As always awesome to deal with. Txt and ask what vehicle we were looking for. Found us one and delivered to us. Wouldn't deal with any o...
  • Answered by Evolution Motors
    Thank you once again for intrusting us with finding you the right car for the job. So cool to see the photos you sent me of you guys putting it to use on the beach with the dog. Continue to enjoy and look forward to seeing you again soon. Regards the team at Evolution
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Michelle F
Napier
Jun 2026
I googled Evolution Motors when I was looking to trade in, very fast transaction made it so simple. Dean was great to deal with and will back in the future.
  • Answered by Evolution Motors
    Hi Michelle. It was really nice meeting you also, and I am so pleased that you also enjoyed your time with us. Hope you are loving your new set of wheels, and we will look forward to seeing you again in the future. All the best, regards Dean.
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Zoe F
Napier
May 2026
Professional, polite, good communication.
  • Answered by Evolution Motors
    Hi Zoe. Pleased we could be of help in your search for a cheaper little runabout. All the best for the future and I will look forward to seeing you again sometime Kind regards Dean.
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Anonymous
May 2026
Dean really knows his car's. I went in with a particular car in mind but was guided to consider a MG zs. I absolutely love it, it was the car I didn't know I needed. I hi...
  • Answered by Evolution Motors
    I love it when that happens! It's always lots of fun matching customers to cars, that through our experience we feel will be a great match for their needs. Thank you so much for your kind words, and continue to love your beautiful new MG. Kind regards Dean
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Douglas D
Napier
May 2026
Bought a new car and loving it. I would highly recommend the team at Evolution Motors.
  • Answered by Evolution Motors
    Was really nice meeting you and your family Dougie, and super stoked that you also enjoyed your time with us. All the best for the future and we will look forward to seeing you again in the future. Kind regards Dean.
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Tracey O
Napier
Apr 2026
I had a great experience overall and felt well informed throughout.
  • Answered by Evolution Motors
    Hello Tracey, and I hope you're enjoying this beautiful sunshine before the weather changes! I couldn't ask for a better review than that, and I'm thrilled that you enjoyed the buying experience that you had with us. All the best for the future, and we will look forward to seeing you in the future for your servicing and WOF needs. Kind regards, Dean and Kath.
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Luciana E
Napier
Mar 2026
Thank you very much!
  • Answered by Evolution Motors
    You are more than welcome Luciana. We really appreciate your business and support. Enjoy your new car. Regards Dean and Kath.
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Marissa W
Napier
Mar 2026
Lovely husband & wife team. Very knowledgeable and customer service outstanding.
  • Answered by Evolution Motors
    Hi Marissa and thank you for your kind words. It is always an absolute pleasure dealing with you guys, always a good laugh with two really good people! Good luck with your next adventure, and I will look forward to seeing you both again next time you are in Napier. Kind regards Dean and Kath.
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Judith D
Napier
Mar 2026
The owners were excellent in their dealings with us..
  • Answered by Evolution Motors
    Hi Judith and Graeme and thank you so much for taking the time to give us your feedback, its much appreciated. Enjoy your new car and we look forward to seeing you again in the future. Kind regards Dean and Kath.
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Angela H
Napier
Mar 2026
Kath and Dean went to great lengths to find the right car for and didn’t give up on me
  • Answered by Evolution Motors
    We'll never give up on you Angie! Was a real pleasure putting this deal together for you, and so happy we finally managed to pair you with the perfect car. We are loving the Falcon also, just love that V8 rumble. See you again. Regards Dean and Kath.
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Sonia G
Kotemaori
Mar 2026
Very polite and understanding. We were given options of vehicles to look at, alongside the knowledge of those vehicles.
  • Answered by Evolution Motors
    Hi Sonia, and thank you so much for your response. It was a real pleasure seeing you both again after so many years, and really happy to be able to help once again. All the best for the future and look forward to seeing you again. Kind regards Dean and Kath.
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Indervir B
Napier
Feb 2026
Excellent service with flexibility and honest support
  • Answered by Evolution Motors
    Good morning Indervir and I hope you have settled in well to your new job and surroundings! Thank you for your kind words and for trusting us with your first car purchase in NZ, we really do appreciate your support. All the best and I look forward to seeing you both again sometime soon. Kind regards Dean and Kath.
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David H
Napier
Feb 2026
Very easy to deal with, no pressure, relaxed environment, provided different options until I reached a decision. Felt confident I made the right decision.
  • Answered by Evolution Motors
    Good morning, Dave. Thrilled to hear that you enjoyed your time with us just as much as we enjoyed guiding you through the car buying process. Continue enjoying your new car, and we will look forward to catching up with you again in the future. Kind regards Dean and Kath.
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Diane H
Napier
Feb 2026
All good , they listened & we had a laugh or two.
  • Answered by Evolution Motors
    Hi Diane. So sorry I somehow overlooked replying to your feedback earlier this year. Must be a bit of old age on my part! Anyway yes it was seeing you and sharing a few laughs, which we always enjoy. Really look forward to seeing you again in the future, and all the best for the road ahead. Kind regards Dean and Kath.
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Christopher M
Palmerston North
Feb 2026
Dean spent 1to 1.5 hours looking at what would be the best vehicle for our needs. This is the first time that this has ever happen as most sales people will try to sell y...
  • Answered by Evolution Motors
    Hi Chris. It really was my pleasure getting to help you both out, and I love seeing people walk in the have been referred to us by other customers and family members. I know that you are going to love your new car, and boy isn't it going to look good with your caravan on the back cruising around the countryside! Look forward to seeing you again on Thursday. Kind regards Dean.
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Winifred S
Napier
Feb 2026
A thoroughly professional experience and I am impressed with the positive approach to the total commitment to giving sound advice on not only the car itself but also givi...
  • Answered by Evolution Motors
    Hello Wyn and thank you for your very kind words. Both Kath and I truly enjoyed our time with you also, and I look forward to seeing you take delivery of your awesome new car tomorrow. See you soon, regards Dean.
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Denise D
Napier
Feb 2026
Excellent service, would recommend to others
  • Answered by Evolution Motors
    Good morning and thank you both so much for your support, it very much appreciated. Look forward to seeing you again in the future. Kind regards Dean.
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Judith C
Napier
Feb 2026
Throughly enjoyed the purchasing experience highly recommend
  • Answered by Evolution Motors
    Hi Judith. It was really nice catching up with you again after all these years. Really love the cool car that you chose, I know you will love it. Look forward to keeping in touch and seeing you again in the future. Kind regards Kath and Dean.
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Contact
Dean McMillan  |  Manager
Kath McMillan  |  Sales
Bill Lepper  |  Service
Location