BuyerScore reviews

Evolution Motors

Overall rating

4.88
5
494
4
56
3
5
2
0
1
0
99% of reviewers would recommend this dealer
Customer Service
4.92
Knowledge & Expertise
4.85
Vehicle Presentation
4.93
Dealer Facilities
4.68
Finance & Insurance
4.81
Trade-in Process
4.56
Based on 555 reviews. View all

Award winning dealership

2026 Hawkes Bay's Top 5 Rated Dealerships - Small Dealership Category 2024 Hawkes Bay's Top 5 Rated Dealerships - Small Dealership Category 2023 Hawkes Bay's Top 3 Rated Dealerships - Small Dealership Category 2023 New Zealand's Top 20 Rated Dealerships - All Categories 2022 Hawkes Bay's Top 3 Rated Dealerships - Small Dealership Category 2022 New Zealand's Top 3 Rated Dealerships - Small Dealership Category 2022 New Zealand's Top 20 Rated Dealerships - All Categories 2021 Hawkes Bay's #1 Rated Dealership - Small Dealership Category
View all 8 awards

Top reviews

View all 129 reviews
M
Malcolm D
Napier
Feb 2026
Dean was extremely helpful, knowledgeable and straight to the point, honest! Communication was very good over the time we purchased the vehicle.
  • Answered by Evolution Motors
    Good morning Malcolm and thank you so much for your kind words, they are much appreciated. Trust that you are enjoying reliving your youth with that manual gearbox, and I will look forward to seeing you both again for your future motoring requirements. Kind regards Dean.
L
Lazhon M
Hastings
Feb 2026
My overall experience with Evolution Motors was excellent. I was looking for a car on a dime and they had everything sorted within an hour, which I really appreciated. Th...
  • Answered by Evolution Motors
    WOW Lazhon what amazing feedback. I thought it was really cool that when you first walked on to our dealership, the first thing you said to me was ' You wouldn't believe how hard it is to buy a car on a Friday afternoon', to which I replied, 'Not at Evolution Motors it isn't! So pleased you enjoyed your time with us, and I hope you are loving the savings that come from driving your awesome Yaris Hybrid. Kind regards Dean and Kath.
G
Gustav C
Auckland
Jan 2026
Kath and Dean were very responsive from start to finish.
  • Answered by Evolution Motors
    Thank you Gustav. We are both so happy that we were able to get this deal finalised for you. Nice to see that you also got to see a small amount of our beautiful part of the country. All the best, kind regards Dean and Kath.
M
Melody D
Tauranga
Dec 2025
I have brought vehicles from evolution motors over many years as I respect and trust Dean and Kath. Always treated above and beyond what I am expecting.
  • Answered by Evolution Motors
    Hi Melody and season's greetings. I hope you had a wonderful Christmas and are enjoying a few well-earned days off. Thank you so much for your kind words, we really do appreciate your ongoing support and always look forward to seeing your smiling face walk onto our yard. Kind regards Dean and Kath
P
Phillip K
Hastings
Dec 2025
Very friendly & personable. Easy & quick trade.
  • Answered by Evolution Motors
    Hi Phillip Great meeting you the other day, and I hope the little Mazda does a great job for you. All the best and I look forward to seeing you again in the future. Kind regards Dean
A
Anonymous
Dec 2025
Dean and the team at Evolution Motors made the car buying process seamless! Bill was exceptional and was what really drew me to purchase through Evolution. His mechanica...
  • Answered by Evolution Motors
    That’s absolutely awesome feedback, we love it 😁. Super pleased that you really enjoyed the car buying experience with us, and yes what a great member of our team Bill is! Looking forward to seeing you again, and enjoy the ride. Kind regards Dean and the team
W
Wendy Y
Hastings
Nov 2025
Awesome customer service, loved the car and so happy I saw it driving past, it was meant to be my car, thank you so much. Thanks for seeing me on the Sunday to test drive...
J
Julie O
Napier
Nov 2025
Great company to deal with , will recommend them to friends and family
  • Answered by Evolution Motors
    Hello Julie. Firstly, a big thank you for your kind words. It was a real pleasure meeting with you, your husband and daughter, last week. Thank you for your business and I know you will love your new car. Look forward to seeing you again in the future. Kind regards Dean
W
Wendy H
Napier
Nov 2025
Kath and Dean were very helpful in helping me choose a car. They listened to what I was looking for. Trade-in was fair and more than I was offered at another garage. I ...
K
Karen M
Napier
Nov 2025
Great friendly service considering it was the end of the day. Still great service great friendly owners and great friendly mechanic. Thank you for helping me choose the r...
  • Answered by Evolution Motors
    Wow Karen that is such awesome feedback, thank you so much. We really love dealing with such awesome customers, it really makes our job that much easier. Look forward to seeing you again in the future. Kind regards Dean, Kath and Bill.
A
Anonymous
Oct 2025
No complaints good service would recommend to others any time
  • Answered by Evolution Motors
    Good morning and thank you for your kind words, they are very much appreciated. Happy motoring and we will look forward to seeing you again in the future. Kind regards Kath and Dean.
S
Stephen G
Napier
Oct 2025
Great to deal with and all vehicles presented in immaculate condition.
  • Answered by Evolution Motors
    Good morning Steve, and I hope you had a great long weekend? Thank you for your reply and kind words, much appreciate your ongoing support. Enjoy your new car and I will look forward to seeing you again in the future. Kind regards Dean.
M
Micheal V
Hastings
Oct 2025
I would recommend them to everyone
  • Answered by Evolution Motors
    Good morning Mike and Kathy. Really pleased that we managed to match you both to the perfect car to suit your needs. Will look forward to the next time you require our services. All the best Regards Dean
R
Richard M
Napier
Oct 2025
Friendly professional service providing is the ideal car for our daughters needs.
A
Anonymous
Oct 2025
Friendly, knowledgeable and helpful when answering questions. Happily recommend to others.
  • Answered by Evolution Motors
    Appreciate you taking the time to give us your feedback. Keep enjoying your new car and I will look forward to seeing you again next time. Kind regards Dean.
P
Peter W
Napier
Oct 2025
Dealing with Dean and his staff has been a very professional and pleasant experience. We will definitely use evolution motors again for our next purchae
M
Moira M
Napier
Oct 2025
Bought a new car.Excellent service
  • Answered by Evolution Motors
    Good morning Moira. I really enjoyed meeting you the other week and getting to have a good old chat. Super pleased that you found such a good car to replace the old Mazda. Keep enjoying life and I will look forward to seeing you again in the future. Kind regards Dean.
M
Melanie H
Taupō
Oct 2025
We have purchased numerous vehicles from Evolution Motors and every one has been a gem! This is our third vehicle purchased for ourselves and whanau. When I decided I wan...
  • Answered by Evolution Motors
    Good morning, Mel and John. Our company moto of 'Where customers become friends', certainly fits the bill with you guys! Always enjoy your visits and look forward to seeing you again in the future. Tell John the jug is always on and ready for another cup of tea. Kind regards Dean and Kath.
Y
Yvonne D
Napier
Sep 2025
This vehicle is our 4th purchase from Evolution Motors. Dean and Kathy are very helpful, professional and knowledgeable. Should we purchase another vehicle, they will b...
  • Answered by Evolution Motors
    Hi Yvonne. We always love catching up with you guys, and we greatly appreciate your ongoing support. Feel free to call in anytime and say hi. See you next time. Regards Dean and Kath
N
Neta R
Hastings 4178
Sep 2025
Great to deal with!
  • Answered by Evolution Motors
    Hi Neta. Greatly appreciate your awesome feedback and comments. It was great meeting you also, and we will look forward to seeing you again next time. Kind regards Kath and Dean.
1 2 3 4 5 6 7
Contact
Dean McMillan  |  Manager
Kath McMillan  |  Sales
Bill Lepper  |  Service
Location